Bring your customer service, remote team and workspace together with practical outsourcing support, so you can focus on your customers and the next stage of your business.
From one role to a dedicated team or a place to work. Find the support that fits.
01
Call centre services
Be there for your customers.
Give your customers a consistent, professional experience across phone, email, live chat and social media. From everyday enquiries to technical questions and complaints, our teams help you stay responsive while reducing the workload on your in-house staff.
What’s included
24/7 customer support across time zones
Inbound enquiries, outbound calls and customer follow-ups
Technical troubleshooting and issue resolution
Complaint handling and customer retention support
Agents trained around your brand and processes
Reporting and analytics to inform service improvements
From a small support team to a dedicated contact centre, the service can grow with your business.
02
Remote staffing
The right people. Part of your team.
Build a remote team with support throughout the employment journey. We source and screen candidates around your requirements, help new starters settle in, and support the ongoing administration and performance of your workforce.
What’s included
Candidate sourcing, screening and recruitment
Onboarding, paperwork and training support
Payroll processing and HR administration
Performance monitoring and KPI tracking
Ongoing support for your remote team
Full-time, part-time and project-based staffing options
Access the skills you need while freeing your team to focus on core business priorities.
03
Seat leasing
Room for your next chapter.
Give your team a professional workspace without managing an office setup from scratch. Choose office space on its own or a furnished, equipped solution, with reliable connectivity and support for everyday workplace needs.
What’s included
Workspace with optional computers and equipment
Reliable internet and essential office amenities
Office security, maintenance and technical support
IT and administrative support with 24/7 availability
Flexible seat numbers as your requirements change
Short- and long-term lease options
A practical option when you need room for a team and want to reduce the time and upfront investment involved in setting up an office.
Support across your business.
Our outsourcing services cover a range of business functions. Tell us where you need capacity and we can discuss a team and service that fit.
Customer service
Help customers across calls, email, live chat and social channels.
Back-office operations
Support the everyday administrative work behind your business.
IT support
Provide technical assistance, troubleshooting and issue resolution.
HR & recruitment
Support hiring, onboarding, payroll and people administration.
Accounting
Access staffing support for your accounting function.
Marketing
Bring additional talent and capacity to your marketing team.
A CLOSER LOOK / CLARK, PHILIPPINES
Inside our
Clark office.
Outsource Solutions that Work.
Clark, Philippines
Silent film combining real Clark office reception, team and training footage with AI-generated office and staff scenes based on the original workplace.
THE PEOPLE BEHIND THE POSSIBILITIES
02 / THE TOOEZI WAY
Better work starts
with people.
TooEzi Group was built around collaboration, positive workplace culture and a shared commitment to client success. We believe people do their best work when they feel supported, recognised and connected to the business they serve.
That belief shapes how we bring teams together, design our working environments and build relationships with our partners. By aligning our work with your goals, we aim to make everyday operations easier and create a partnership that can grow with your business.
TooEzigrp Global Solutions Inc. is a subsidiary of The Hiive Group Pty Ltd, connecting our outsourcing services with the wider group.
Your success is our success.
People at the centre
We value a healthy, positive working environment where collaboration and recognition help people contribute their best work.
Aligned with your goals
We take time to understand the support your business needs, with teams and services shaped around your operations.
A focus on customer experience
We work to understand customer needs, address service gaps and support consistent, helpful interactions with your brand.
Bring your skills to a team that values collaboration, creativity and a positive working culture. Whether your experience is in customer service, marketing or IT, send your CV to our HR team to discuss opportunities.
Please email your CV to HR@hiivegroup.com.
LET’S TALK
Let’s make work
TooEzi.
Whether you need customer support, a remote team or workspace, tell us about your goals and the challenges you want to solve. We’ll discuss the right support for your business.
